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Are they the insurer?

No, they are the Broker of Record.

Posted in VIA BENEFITS - MEDICARE, MEDIGAP & MEDICARE ADVANTAGE PLANS.
Office of Group Benefits     ⋯    1201 N. 3rd St, Suite G-159, Baton Rouge, LA 70802     ⋯     1-800-272-8451
        P.O. Box 44036, Baton Rouge, LA 70804

If you feel your Pharmacy Benefits Manager (PBM) has “steered” you to use a specific pharmacy over your chosen pharmacy, call the Office of Group Benefits (OGB) at 1-800-272-8451 to report the issue.

Legal Statement