ABOUT OGB

The Office of Group Benefits (OGB) is an agency of the State of Louisiana within the Division of Administration (DOA). It is authorized by state statute to provide health and life insurance benefits to eligible employees and retirees of participating agencies, as well as their eligible dependents.

CONTACT US

The Office of Group Benefits is located on the ground floor of the Claiborne Building in downtown Baton Rouge.

  • 1201 N. 3rd St.
  • Suite G- 159
  • Baton Rouge, LA 70802

OGB Customer Service

OGB customer service is available Monday through Friday from 8:00 AM to 4:30 PM to answer questions about your OGB health coverage, life insurance and flexible benefits. You can reach OGB Customer Service by email at OGB.CustomerService@la.gov or by phone at 1-800-272-8451.

Media Inquiries

If you are an OGB Plan member seeking information about your benefits, please email customer service at OGB.Customer Service@la.gov or call them at 1-800-272-8451.

If you wish to submit a public records request, please do so via email: doapublicrecords@la.gov.

Technical Questions

If you have questions or comments about this website, contact our Webmaster.

If you have problems logging in, contact our Technical Webmaster.

 

Health Plan Customer Service

Blue Cross and Blue Shield of LA

www.bcbsla.com/ogb

1-800-392-4089

8:00 AM – 5:00 PM CT Mon-Fri

Vantage Health Plan

www.vhp-stategroup.com

1-888-823-1910

8:00 AM – 8:00 PM CT Mon-Fri

OneExchange

medicare.oneexchange.com/ogb

1-855-663-4228

7:00 AM – 8:00 PM CT Mon-Fri

Peoples Health

www.peopleshealth.com

1-866-912-8304

8:00 AM – 8:00 PM CT

Seven Days a Week

1-877-300-1906

24 Hours, Seven Days a Week

Express Scripts Medicare

http://www.express-scripts

1-866-781-7533

6:00 AM – 11:00 PM CT

Seven Days a Week

Medicare Retiree Formulary

Express Scripts (Pelican HSA775)

http://www.express-scripts

1-866-781-7533

Seven Days a Week

Medicare Retiree Formulary

Express Scripts Rx Checker

Optum Financial

www.optumfinancial.com

1-877-940-4169

24 hours a day, 7 days a week

OGB Customer Service

1-800-272-8451

8:00 AM – 4:30 PM CT Mon-Fri

OGB.Customer Service@la.gov