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If I need assistance can someone else speak with a benefit advisor on my behalf?

Yes, but this person can only complete your enrollment if they have your medical Power of Attorney. You may provide your Power of Attorney information to us online in advance of your call to expedite your enrollment.

Posted in VIA BENEFITS - MEDICARE, MEDIGAP & MEDICARE ADVANTAGE PLANS.
Office of Group Benefits     ⋯    1201 N. 3rd St, Suite G-159, Baton Rouge, LA 70802     ⋯     1-800-272-8451
        P.O. Box 44036, Baton Rouge, LA 70804

If you feel your Pharmacy Benefits Manager (PBM) has “steered” you to use a specific pharmacy over your chosen pharmacy, call the Office of Group Benefits (OGB) at 1-800-272-8451 to report the issue.

Legal Statement